Bit Baji Privacy Policy — Your data is safe with us

Bit Baji (bitbaji.win) takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how you can stay in control of your data.

By using the Bit Baji website or app, you agree to this Privacy Policy. Please take a moment to read it carefully.

This policy applies to all Bit Baji digital services — including the website, mobile app, live chat, and all customer support channels.

Bit Baji collects certain information for specific purposes. Below is a detailed breakdown of what we collect:

Bit Baji uses the information it collects for the following purposes — and only these purposes:

• Account Management: To complete registration, login, and account verification.
• Payment Processing: To process incoming deposits and outgoing withdrawals.
• Customer Support: To resolve your questions and issues.
• Security Assurance: To prevent fraud, money laundering, and other illegal activities.
• Promotional Communications: To inform you about offers and bonuses (you can opt out of this at any time).
• Responsible Gaming: To identify unusual gaming patterns and provide appropriate support.
• Legal Obligations: To meet the requirements of government regulatory authorities.
• Service Improvement: To improve the experience on our website and app.

Bit Baji does not sell your information to third parties. However, data may be shared in the following limited circumstances:

• Payment Providers: bKash, Nagad, Rocket — only the information required to complete transactions.
• KYC Verification Services: With authorised third parties for identity and age verification.
• Technology Partners: With server hosting and cybersecurity service providers — under strict confidentiality agreements.
• Legal Obligations: In response to a court order or a legitimate request from a government regulatory authority.
• Fraud Prevention: To the relevant authorities in cases of confirmed fraud.

Bit Baji uses cookies on its website and app. Cookies are small text files stored on your device that help improve your user experience.

• Essential Cookies: Required to maintain your login session and ensure security — these cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which parts of the website are used most — completely anonymously.
• Marketing Cookies: To show you relevant promotions — you can opt out at any time.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the website.

Bit Baji uses industry-leading technology to keep your data secure. Our security framework is as follows:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• AES-256 Encryption: For stored sensitive information.
• Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
• Firewall & DDoS Protection: To prevent cyberattacks.
• Regular Security Audits: Through an independent third party.
• Staff Training: All staff receive regular training on data protection.

Bit Baji retains your data only for as long as necessary. All information is kept for the duration your account remains active.

• Account Information: A minimum of 5 years after account closure (as required by law).
• Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• Gaming Log: 3 years for dispute resolution purposes.
• Cookie Data: At the end of a session or up to a maximum of 1 year.
• Marketing Data: Until you withdraw your consent.

Once the designated retention period ends, data is securely deleted or anonymised.

You have specific rights over your data at Bit Baji. To exercise any of these rights, please contact our support team:

Bit Baji strictly does not serve users under the age of 18. We do not knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• If a user is found to be under 18, their account will be closed immediately.
• Any data collected will be securely deleted.
• Parents who have concerns are welcome to contact us.

Bit Baji may update this Privacy Policy when needed. For significant changes, you will be notified via your registered email or through a platform notification.

• The date of any changes will be noted at the top of the page.
• Continued use of our services after any changes constitutes your acceptance of the updated policy.
• We will seek your explicit consent before making any major changes.

For any questions, complaints, or requests regarding our Privacy Policy, please contact us:

We typically respond to all privacy-related requests within 48 hours.